All of our orders are shipped using a courier service on either a 48hr or 72hr delivery service dependant upon courier availability. Our courier may attempt to contact you via text or email prior to attempting delivery. If you are not available when our courier attempts delivery they may leave a card or ask you to call them to arrange re-delivery. Most courier services will attempt to deliver an item 2-3 times before returning the item to the sender. If an item is returned to us we reserve the right to charge for re-attempting delivery to you. Please note: you may be required to sign for delivery of your item and in some cases this will need to be an adult over 18 years of age.
Occasionally unexpected delays to your expected delivery time may occur due to unexpected circumstances such as bad weather, peak periods etc.
Please note: once your order has left us into the care of the courier company any unexpected delays are entirely out of our hands and any delivery queries should be directed to the courier company with whom your purchase has been shipped.
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